FAQs
Shipping
We usually dispatch orders within 1–2 working days. Delivery may take 3–7 days depending on your location. but we try best to deliver your product as soon as possible.
Yes! We deliver plants across most cities and towns in India.
Once shipped, you’ll receive a tracking link via email or SMS. You can also track it from your TreeCan account.
Payments
We accept all major debit/credit cards, UPI, net banking, and wallet payments.
Absolutely. Our payment gateway is 100% secure and encrypted to protect your information.
ABSOLUTELY, we offer COD.
Returns
We ensure careful packaging, but if your PRODUCT is damaged, contact us within 12 hours on delivery with photos for a free replacement or refund.
While we do accept returns, we kindly encourage our customers to choose mindfully before placing an order. Each garment is carefully crafted and handled with care, and minimizing returns helps us reduce waste, maintain hygiene standards, and support sustainable fashion. Your thoughtful choices help us create a better and more eco-friendly shopping experience.
Email us or WhatsApp us with your order details and issue. We’ll assist you within 12 hours.
COULDN’T FIND YOUR ANSWER?
We are here to help. If you couldn’t find the information that you were looking for, please reach out to us directly. Our team is eager to assist you.
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